Fairplaypro Privacy Policy

Fairplaypro respects your privacy and is committed to protecting the personal information of all users. This Privacy Policy explains how Fairplaypro collects, uses, stores, and protects user data when you access or use the platform.

By using Fairplaypro, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• The Fairplaypro website

• Fairplaypro mobile applications

• All related services, features, and user interactions

It covers information collected during registration, platform usage, transactions, and communication with support services.

2. Information We Collect

Fairplaypro collects only the information necessary to provide platform services securely and responsibly.

2.1 Information You Provide Directly

This may include:

• Name or username

• Mobile number and/or email address

• Login credentials (encrypted)

• Account preferences and settings

• Communication with customer support

2.2 Information Collected Automatically

When you use the platform, we may collect:

• Device information (browser type, OS, device model)

• IP address and general location (not precise location)

• Login timestamps and session data

• Usage patterns and interaction data

This data helps improve platform performance, security, and user experience.

2.3 Transaction & Account Data

• Deposit and withdrawal records

• Betting or gameplay history

• Account balances and activity logs

Financial data is processed securely and never stored in plain text.

3. How We Use Your Information

User data is used strictly for legitimate platform purposes, including:

• Creating and managing Fairplaypro accounts

• Verifying user identity and eligibility

• Processing transactions and withdrawals

• Maintaining platform security and fraud prevention

• Providing customer support and service updates

• Monitoring responsible gaming compliance

• Improving platform performance and usability

Fairplaypro does not sell or rent user data to third parties.

4. Legal Basis for Data Processing

Fairplaypro processes user data based on:

• User consent provided during registration

• Contractual necessity to deliver platform services

• Legal and regulatory obligations

• Legitimate interest in preventing fraud and misuse

5. Cookies & Tracking Technologies

Fairplaypro uses cookies and similar technologies to:

• Maintain secure login sessions

• Remember user preferences

• Analyse traffic and platform usage

Cookie Control

Users can manage or disable cookies through browser settings.
Disabling cookies may affect certain platform features.

6. Data Sharing & Third Parties

Fairplaypro may share limited data only when necessary with:

• Payment service providers (for transactions)

• Verification and security partners

• Technical service providers supporting platform operations

All third parties are contractually required to:

• Maintain confidentiality

• Use data only for authorised purposes

• Apply appropriate security standards

7. Data Storage & Retention

• User data is stored securely using industry-standard safeguards

• Information is retained only for as long as required for:

  • Legal compliance

  • Account management

  • Dispute resolution

  • Security and fraud prevention

When data is no longer required, it is securely deleted or anonymised.

8. Data Security Measures

Fairplaypro implements multiple security layers, including:

• Encrypted data transmission (SSL/TLS)

• Secure credential storage

• Restricted internal access to user data

• Continuous monitoring for suspicious activity

Despite strong safeguards, no system can guarantee absolute security. Users are encouraged to protect their login credentials.

9. User Rights & Choices

Depending on applicable laws, users may have the right to:

• Access their personal data

• Request correction of inaccurate information

• Request deletion of data (subject to legal obligations)

• Restrict or object to certain data processing

• Withdraw consent where applicable

Requests can be made through official Fairplaypro support channels.

10. Account Security & User Responsibility

Users are responsible for:

• Keeping login details confidential

• Avoiding sharing account access

• Logging out from shared devices

• Monitoring account activity regularly

Fairplaypro will never request passwords or OTPs via unofficial communication channels.

11. Responsible Gaming & Data Use

User data may be used to:

• Monitor responsible gaming behaviour

• Enforce limits or self-exclusion

• Prevent misuse or harmful activity

These measures are implemented solely for user protection and platform integrity.

Learn more about responsible gaming 

12. Children’s Privacy

Fairplaypro strictly prohibits access by individuals under 18 years of age.
We do not knowingly collect data from minors.
Accounts identified as belonging to underage users will be suspended or terminated.

13. International Data Transfers

As an offshore platform, user data may be processed or stored in jurisdictions outside the user’s country.
Fairplaypro ensures appropriate safeguards are in place for cross-border data protection.

14. Changes to This Privacy Policy

Fairplaypro may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.

Continued use of the platform after changes indicates acceptance of the revised policy.

15. Contact & Support

If you have questions or concerns regarding this Privacy Policy or data handling practices, please contact Fairplaypro through official support channels.

Do not share sensitive information with unauthorised individuals.

Final Statement

Fairplaypro is committed to protecting user privacy, ensuring data security, and maintaining transparency in how personal information is handled.

Your trust and safety remain a core priority.